Apple on Thursday announced a voluntary recall and replacement program for selected older generation 15-inch MacBook Pro units sold mainly between September 2015 and February 2017 due to battery safety concerns.
Apple has determined that in a limited number of older generation 15-inch MacBook Pro units which contain a battery that may overheat and pose a safety risk. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number.
Apple has asked customers to stop using affected 15-inch MacBook Pro units with Retina displays with immediate effect and seek to have the battery replaced as soon as possible.
“Customer safety is always Apple’s top priority, and we have voluntarily decided to replace affected batteries, free of charge,” Apple said in a statement.
Apple is asking its customers to visit apple.com/support/15-inch-macbook-pro-battery-recall to check for information on product eligibility and how to have a battery replaced, free of charge. Further, the repair service may take one to two weeks.
The company also added that battery issues have not affected any other newer 15-inch MacBook Pro units or other Mac notebooks.
How to check if your MacBook Pro is affected by the overheating issues
To confirm which model you have, choose “About This Mac” from the Apple menu in the upper-left corner of your screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer’s serial number on the program page to see if it is eligible for a battery replacement free of charge.
If your device is eligible, then you will have to take it to your nearest Apple Authorized Service Provider.
This isn’t the first time Apple has recalled its laptops due to a technical glitch. Last June, the tech giant recalled 13-inch MacBook Pros that had problematic keyboards and offered free replacement program to affected customers.